Help and Support
t SZ Collections, we believe that exceptional service is just as important as exceptional products. Whether you're purchasing a handcrafted leather wallet or exploring our signature line of attars and perfumes, our team is here to ensure your experience is smooth, satisfying, and personal.
From order assistance to product recommendations and delivery updates, we’re always ready to help. Our support team is available to answer your questions, resolve concerns, and guide you toward the perfect choice—whether it’s a gift, a personal item, or your new everyday essential.
Have a question or need help with your order?
Feel free to contact us anytime. We're just a message away.
Shipping Information
We aim to ship your order as soon as possible. Please allow 1-2 business days for processing and handling. Once shipped, you will receive a tracking number via email to track your package.
Return Policy
If for any reason you are not satisfied with your purchase, we offer a 30-day return policy. Please contact us within 30 days of receiving your order to initiate the return process. Note that certain items may be subject to a restocking fee.
Payment Information
We accept all major credit cards as well as PayPal. Your payment information is securely processed through our payment gateway to ensure the safety of your personal and financial data.
Product Warranty
All products come with a manufacturer's warranty. If you experience any defects or issues with your product, please contact us and we will work with you to resolve the issue and provide a replacement or refund.
Customer Support
Our customer support team is available to assist you with any questions or concerns you may have about your purchase. You can reach us by phone or email during business hours, and we will respond to your inquiry as soon as possible.
Support Form
Please feel free to reach out to us using the information provided below, and we'll get back to you as soon as possible.
