Delivery in 5-7 days
30 Days Return & Refund
All Around Pakistan
At SZ Collections, customer satisfaction is at the heart of everything we do. If you’re not completely satisfied with your purchase, we’re here to help.
We accept returns on eligible items within 7 days of delivery, provided the product is:
Unused and in its original packaging
Free from any signs of wear, damage, or alteration
Accompanied by a proof of purchase
Please note: Due to hygiene reasons, perfumes and attars are non-returnable and non-refundable once opened or used.
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment within 5–7 business days.
Shipping costs are non-refundable.
If you receive a damaged or incorrect product, please contact us within 48 hours of receiving your order. We’ll gladly replace the item or offer a full refund.
To start the return process, please email us at info@szcollection.store with:
Your order number
The reason for the return
Photos (if applicable)
Our support team will guide you through the next steps.
We appreciate your trust in SZ Collections, and we’re committed to making your shopping experience smooth, transparent, and enjoyable.